CLIENT
BlackRock
Monique Le, Head of iShares Americas
Michele Cardinal, Managing Director iShares Global
Alex Craddock, Global CMOHeather Taylor, Head of U.S. Paid Media
Grace Christus, VP iShares U.S. Marketing
Rob Chedid, VP iShares U.S. Marketing
AGENCY
Sam Renbarger, Head of Strategy
Jenny Barthe, Strategy Director
Aubrey Day, Associate Creative Director
Steve Nathans, Creative Director
Ben Wolan, ECD
Laura Hoffman, Account Director
Ty Kendig, Head of AccountAlyssa Gaio, Account Executive
Katheryn Batista, Account Supervisor
Sam Petersson, Executive Producer
Mindshare
Stephany Parry, Global Client Lead
Ashley Hart, Senior Partner, Director
Grace Robbins, Managing Director, Comms Planning
Edelman
SUMMARY
A new investor audience was on the rise, and iShares, the biggest brand in Exchange Traded Funds (ETFs), suddenly found itself unknown, unloved and outspent; its leadership eroding.
Through the story of a zealously overachieving prodigy, Eleanor T. Fitzsimmons (E.T.F.), who embodied the extraordinary abilities of iShares ETFs, we increased awareness +52%, Consideration +127% and NPS +120%.
‘Eleanor’ surpassed all category norms, conquered a new audience of retail investors and helped iShares hit record-breaking new business figures - powerfully reclaiming its position at the top of the ETF world.