CLIENT
American Express Company
Julie Fajgenbaum, VP, Brand & Customer Marketing
Allison Silver, Director, Brand Strategy & Management
Thomas Monahan, Senior Manager, Brand Strategy & Management
Alexander Chang, VP, Advertising
Louis Paskalis, VP, Media, Content & Communications
Susan Hammes, Director, Media, Content & Communications
AGENCY
Edward Christopher, VP Group Account Director
Charles Baumberger, Account Director
Kaylin Goldstein, Senior Account Planner
Mindshare
Tobias Wolf, Director of Strategic Planning
Digitas
SUMMARY
In 2009, American Express OPEN noticed that the challenging economy had taken a tremendous toll on small business owners and left them reeling from a bad case of recession fatigue. OPEN recognized an opportunity to help re-energize these business owners and designed the new Booming campaign that would celebrate small business resilience and stand for the spirit of reinvention, innovation and ultimately, success. Just two months into its launch, the interactive campaign exceeded all expectations, enhancing brand awareness and improving brand perceptions, and yielding improvement in product and services enrollment.