CLIENT
Kimberly-Clark Corporation
Craig Smith, Brand Champion
Amy Popp, Brand Manager
Marla Rappaport, Brand Manager
Mitch Faigan, IMP Director
Carolyn Eisele, Commercial Program Manager
AGENCY
Yusuf Chuku, Global Planning Director
Mindshare
Bohb Blair, Managing Director, Invention
Studiocom
Juan Fernando Santos, Chief Experience Officer
OgilvyAction
Meredith Castro, Account Director
Ketchum Chicago
Pamela Von Lehmden, SVP/Brand Team Leader
SUMMARY
Kleenex was in a decade-long slide, with sales, share and other key business measures all in decline. The "Softness Worth Sharing" program was developed to stem the decline - to effectively hold the line. Using our newly-improved, softer tissue as an impetus, we re-framed Kleenex from a tissue to a Gesture of Caring, enabling over 1,000,000 people to share it and show their loved ones they cared. We significantly exceeded our sales and share goals, grew the stagnant facial tissue category and, moreover, changed the game for Kleenex.