CLIENT
IBM
Katherine Poh / Head Performance & Programmatic Marketing / IBM
Kerry Lau / Head of Marketing, Watson Customer Engagement, IBM Asia Pacific / IBM
Dawn Liu
/ Campaign Manager / IBM
AGENCY
Teresa Shiang
/ Associate Director, Social Strategy
/ OgilvySze Jie Tio
/ Account Director
/ OgilvyLavone Loh
/ Associate Strategist
/ OgilvyCherry Wang
/ Senior Strategist, Data Planning
/ OgilvyMervyn Rey
/ Creative Director
/ OgilvyAritra Dutta
/ Associate Creative Director
/ OgilvyKevin Wijaya
/ Art Director
/ Ogilvy
SUMMARY
Think ASEAN is IBM’s annual marquee event, a vital opportunity to showcase “new-tech” capabilities and engage in face-to-face conversations with clients. The issue? Marketing has traditionally focused on attendance rather than helping salespeople to sell at the event, making the ROI of this million-dollar marketing investment unclear. ‘Live Leads’ used digital data to build a programmatic approach to targeting in the real world, arming salespeople with real-time behavioural insights. The result? A tectonic shift in IBM's focus for event marketing, moving beyond generating attendance to driving vast improvements in sales.