CLIENT
ANZ Bank
Carolyn Bendall, Head of Marketing Australia Divison
Luana Hughes, Senior Marketing Manager, Home Loans
Patrick Barbaro, Senior Marketing Manager, Home Loans
Carly Crough, Integrated Marketing Manager
Lucy Gribble, Integrated Marketing Manager
Tim Ratcliff, Integrated Marketing Executive
AGENCY
Ricci Meldrum, Regional Group Head
Claire Tenzer, Client Partner
Emma Fox, Account Director
Nick Biggs, Account Manager
Jill Manester, Planning Partner
Paul Arena, Planning Director
Paul Reardon, Executive Creative Director
Bruce Baldwin, Senior Art Director
Jim Taylor, Senior Writer
Margot Ger, Head of Broadcast
PHD Media
SUMMARY
The news was in: Just 28% of Australian Millennials owned a home and 7 in 10 were seeking help from the brokers, not the
banks. By 2016, fuelled by some generational blame-storming, the plight of the first home buyer had become a topic of national
debate and a social issue of concern for all.
ANZ, determined to live up to its purpose ‘to shape a world where people and communities thrive’, decided to Put First Home
Buyers First.
The solution was both new service design and communications, resulting in a total of 4320 first time buyers achieving their home
owning dreams.