CLIENT
IAG
Chris Brown, Head of Marketing and Customer Experience
AGENCY
Paul Cardwell, Executive Creative DirectorMarta Swannie, Creative DirectorNatalie Munro, Client DirectorVeb Anand, Executive Strategy DirectorMark Diamond, Strategy DirectorMark Smith, Design DirectorPeter Hollstein, Senior DesignerAlex Clegg, CEO, UKJohn Shaw, Chief Strategy and Innovation Officer
Ogilvy & Mather London
SUMMARY
IAG’s entry into the competitive long-haul low cost airline market performed far better than projections, leading to rapid expansion into new routes. The secret of its success was a new brand, Level, that combined desirability with value in a fresh way that would not feel like another airline. All launch elements were designed to work together in a mobile-led environment and punch hard on a tight budget. To its young audience Level represents a ‘right’ to do something important – travel stylishly in search of great experiences in distant places.